FAQs

Here are the answers to the most frequently asked questions about how my office works:

  • Treatments are By Appointment Only. Do Not walk in or drop by unannounced. Same day appointments are not available.
  • I have a very tight schedule so please arrive on time or a few minutes early to each appointment. A text is appreciated if you are running late so I can let you know if we will need to reschedule.
  • If we are working on your hips, knees, ankles, or feet, please wear or bring shorts.  If you need to change, please arrive a few minutes early to change in the clinic washroom.
  • Free Parking is available in a large parking lot behind the clinic.
  • 24 hr notice is required for appointments that have to be canceled. The full fee will be billed if notice is not given.
  • Payments accepted in cash, cheque (bounced cheque fee $50), and E-transfer only in the office. You can pre-pay for your appointment with your credit card through PayPal here.
  • At this time I am unable to accept motor vehicle insurance or workers compensation claims.
  • Direct billing is unavailable. You will receive an official receipt for insurance or tax purposes and are responsible for your own submission.
  • Please do not bring food or beverages to the office so as to avoid potential mess and allergic reactions.
  • Our compact office does not have a playroom nor do we have staff to monitor children. Well behaved children are welcome.
  • My goal is to provide a calm, pleasant and efficient office environment.
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