Here are the answers to the most frequently asked questions about how my office works:
- Treatments are By Appointment Only. Do Not walk in or drop by unannounced. Same day appointments are not available.
- I have a very tight schedule so please arrive on time or a few minutes early to each appointment. A text is appreciated if you are running late so I can let you know if we will need to reschedule.
- If we are working on your hips, knees, ankles, or feet, please wear or bring shorts. If you need to change, please arrive a few minutes early to change in the clinic washroom.
- Free Parking is available in a large parking lot behind the clinic.
- 24 hr notice is required for appointments that have to be canceled. The full fee will be billed if notice is not given.
- Payments accepted in cash, cheque (bounced cheque fee $50), and E-transfer only in the office. You can pre-pay for your appointment with your credit card through PayPal here.
- At this time I am unable to accept motor vehicle insurance or workers compensation claims.
- Direct billing is unavailable. You will receive an official receipt for insurance or tax purposes and are responsible for your own submission.
- Please do not bring food or beverages to the office so as to avoid potential mess and allergic reactions.
- Our compact office does not have a playroom nor do we have staff to monitor children. Well behaved children are welcome.
- My goal is to provide a calm, pleasant and efficient office environment.