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COVID-19 Office Updates and Information

 

Hello everyone!

I’m excited to see you in the office again but there are some new guidelines and instructions that we will both have to follow for everyone’s safety.

Every business in our community will be striving for an increased sanitized and “touchless experience” and we are no exception.

Some of the key highlights include:

-The absence of waiting room chairs to minimize the number of people in the clinic at any one time.
-Patients are asked to stay in their vehicles and will be invited into the office individually after passing the COVID-19 health screening and sanitization station.
-All patients will be required to wear a mask or face covering.
-My goal is to minimize the number of touch points patients have to contact during the office visit to just the office doors, treatment table and a pen. All patient contact surfaces as well as treatment tools are disinfected before and after use.
-Only Health Canada approved disinfectants and sanitizers are used.
-Please avoid the office washroom unless absolutely necessary.
-Please do not arrive to the clinic unannounced. The office door will be locked in between patients.
-Advanced online payment is encouraged and preferred. Current options are e-transfer to peggylmalone@hotmail.com and Credit Card through PayPal
-Email receipts are now available and will be sent after treatment.

On the day of your Appointment
Please arrive at least 5 minutes before your scheduled appointment time.

When you arrive in the parking lot at the office, please stay outside in your car and send me a text message to let me know you have arrived.

Active Screening
Once I know you have arrived, I will send you a link via text message that will take you to a COVID-19 screening form that you must complete before every treatment. (please familiarize yourself with the questions at the bottom of this page)

Once you have completed the form and you have screened negative I will invite you to come into the office.

Please note that I may be wrapping up with the patient before you and then I’ll be wiping down my chiropractic table and all high touch surfaces before I invite you to come in.

Wear a Mask
In order to receive treatment, you will be required to wear a mask and keep it on for your entire visit.  If you don’t have a mask, I can lend you a cloth mask for the duration of your visit or you can purchase a paper disposable mask for $2

I will also be wearing a mask (medical grade procedural/surgical mask)

Maintain a 2 metre physical distance whenever possible

This means that if you normally come into the office with your spouse or family members, you’ll have to come in individually and have other family members wait in the car.  (unless you are accompanying a small child or someone who needs assistance)

Use the provided hand sanitizer on your hands as you enter the clinic.

I will wash my hands or use hand sanitizer before and after your treatment and I will wipe down and disinfect the chiropractic table and all high touch surfaces before each patient visit.

If at all possible, please use the washroom at home before you visit the clinic as each use requires cleaning and disinfection which takes up precious time in the office.

Payment

Advance online payment is encouraged and preferred.

Please pay through PayPal here or send me an e-transfer to peggylmalone@hotmail.com

I will be sending you a receipt via email

These measures will prevent unnecessary contact.

Also please note that payment is due at or before the time of service.

Any appointments missed or cancelled without 24 hours notice will be charged the full fee.

We got this!!!  Let’s get you in here for some treatment 🙂

These are strange days indeed but we can still get you the care you need by following all of these guidelines.

Looking forward to seeing you soon!

Peggy

COVID-19 Screening Questions

1. Did you receive your final (second) vaccination dose more than 14 days ago?

2. Do you have any of the following symptoms?

-Fever and/or chills
-New onset of cough or worsening chronic cough
-Shortness of breath
-Decrease or loss of sense of taste or smell
-If adult > 18 years of age: Unexplained fatigue/malaise/muscle aches (myalgias)
-If child < 18 years of age: Nausea/vomiting, diarrhea

3.Have you tested positive for COVID-19 in the past 10 days or have you been told that you should be isolating?

4. Have you travelled outside of Canada in the past 14 days?

5. Have you had close contact with a confirmed case of COVID-19 (without wearing appropriate PPE)?

Should your answer be “Yes” for any of the screening questions 2-5:

-Please do not attend the office for at least 14 days;
-Complete the Ontario Government’s self-assessment; and
-Contact an appropriate authority such as your family physician, local medical officer of health or Telehealth Ontario.

For the safety of everyone, if you have any signs of illness or feel like you “might be coming down with something”, please cancel your appointment as soon as possible so we can offer the spot to another waiting patient.

Also know that Health Practitioners are required to self screen before coming to work. I will be reaching out to cancel should I experience any illness symptoms.***